Privacy
Privacy Policy
Last updated: 31-05-2026
1. Who We Are
Anemara Wellness Practice LTD is a private medical practice providing general practice services, including telemedicine consultations, home visits and other healthcare services. We are committed to protecting your privacy and handling your personal information in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and applicable Irish healthcare regulations.
2. Information We Collect
We may collect and process your name, date of birth, address, email address and telephone number; medical history and healthcare information; consultation notes and clinical records; prescriptions and referral information; laboratory and investigation results; appointment and billing information; and communications between you and the practice.
3. Why We Collect Your Information
We process personal information to provide medical care and treatment, arrange appointments and follow-up care, issue prescriptions and referrals, communicate with you about your healthcare, process payments, maintain financial records, and meet legal, regulatory and professional obligations.
4. Legal Basis for Processing
We process personal and health information because it is necessary for the provision of healthcare, necessary to comply with legal and regulatory obligations, necessary for the establishment, exercise or defence of legal claims where applicable, or because you have provided consent where required.
5. Sharing Information
We only share information when necessary for your care or where legally required. This may include laboratories, hospitals, specialist consultants, pharmacies, Healthlink and other healthcare communication systems, and regulatory authorities where required by law. We do not sell personal information to third parties.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. We use Cloudflare Web Analytics to understand general website traffic and performance. Cloudflare Web Analytics does not use cookies, localStorage or cross-site tracking to identify individual visitors.
7. Data Retention
Medical records are retained for the periods required under Irish legal and professional guidance.
8. Your Rights
You may have the right to access your personal information, request correction of inaccurate information, request restriction of processing in certain circumstances, and lodge a complaint with the Data Protection Commission. Some rights may be limited where healthcare legislation applies.
9. Contact
If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details provided on our website.
10. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version published on our website will apply.